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Greenways
Greenways are Reshaping Communities with Miles of Smiles
30 minutes - 60 minutes
“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.”
Helen Keller
Greenways are becoming the hallmark of successful communities whether we are talking recreation, public health, transportation, water quality or economic development. Sig has been on the cutting edge of greenway development and open space preservation in North Carolina for more than a decade where he has personally led four bond referendums totaling more than $140 million dollars and created hundreds of miles of interconnected greenways throughout the Triangle region of North Carolina. Sig speaks about his passion of connecting every citizen to the greenway and how the greenways are reshaping the character of the region. Sig will energize the audience with examples and stories to inspire others to reach their dreams and follow their passions.
Motivation
Moving from Success to Significance
30 – 60 minutes
As we age, we begin to think beyond the successes we have achieved in life to the legacies we will leave behind. These thoughts often begin with a yearning for more which then can lead us to the most rewarding and fulfilling times in our lives. During this presentation, Sig will explore how he moved from a successful business career to fulfilling his passion and creating a legacy of reshaping the Triangle region of North Carolina by raising hundreds of millions of dollars for open space preservation, parks and greenways. Most importantly, Sig lights the spark of possibilities within us all as we discover how to turn our dreams into realities and fill the void that success alone can never touch.
Customer Service
“Outstanding Customer Service Always Begins with the Unexpected”
20 minutes to 60 minutes
“Too often we underestimate the power of a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”
Outstanding customer service goes beyond the expected to create a lasting impression where customers want to come back and bring their friends. This can happen when associates feel empowered to act and learn the secret power of the unexpected. Sig looks at the human relation principles necessary to covey genuine interest; the communication skills necessary to express sincere appreciation and the one characteristic that all great customer service has in common. Everyone walks away feeling inspired with new ideas of how to treat customers, associates and friends creating a healthier work place and a more profitable bottom line.
Sales
“Professional Salesperson or Professional Visitor”
40 minutes – ½ Day
A career in sales often starts more as professional visitor than a professional salesperson. Only through a conscious and commitment effort do we learn that selling is much more than just getting our prospects to like us. With more than twenty years of experience, including eight years instructing the Dale Carnegie® Sales Course, Sig discusses the key concepts of the true sales professional which includes building rapport, asking effective questions, giving compelling presentations and creatively handling objections. Sig’s personal selling experiences includes Million Dollar Round Table® designation in the insurance business, founder and publisher of Raleigh’s largest downtown newspaper, The Raleigh Downtowner® and personally leading efforts to raise hundreds of millions of dollars for open space preservation, parks and greenways. With both his personal successes and years as a professional instruction, Sig can give your audience the proven sales techniques, strategies and personal stories to inspire them to become even more successful in their selling career.
“Understanding the Motivation for Buying”
60 minutes to 75 minutes
“Sell a man what he needs, and you will make a living, sell a man what he wants, and you will make a fortune.”
Frank Betcher
Do people buy on logic or emotion? To be in complete control of the selling environment, sales professionals must move beyond logic to understanding the emotional reasons of why our prospects want what they want. In this high energy interactive presentation, Sig explores the hidden power behind the prospect’s real motivation for buying. From the new sales associate to a seasoned professional, this session can provide the insight and power to take control of the sale. Sales professionals of all levels love its interactive nature and enlightening content of this presentation.
“Handling Objections”
60 minutes to 75 minutes
The presentation is going well and your prospect sounds interested. Then the bomb drops! “It cost too much,” “I want it in blue,” “I need it by Monday.” Your palms start to sweat, you start thinking about the mortgage payment at the end of the month and all that comes to mind is a totally qualified prospect walking out the door. But this story can have a happy ending. Most of the time, objections are simply a request for more information and should be seen as an opportunity to move closer to the sale rather than a deal breaker. Learning to handle objections can be much easier than one thinks. All it takes is the right attitude, staying cool and understanding how to deal with the different types of objections when they arise. This session is a lot of fun and sales professionals always walk away with new ideas to help close more business.
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